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    Cookies Policy

    This Cookie Policy is an integral part of the Legal Notice and Privacy Policy of the website (hereinafter, the "Website") available on the website located at the URL https://www.thiemann.com/ and on the application for mobile devices.

    In order to facilitate your browsing on the Platform, THIELMANN PORTINOX SPAIN S.A., with Tax ID No. A-18.005.389, with address for these purposes at Ctra. Pulianas, Km. 6, in the town of Pulianas (18197, Granada, Spain) informs you that it uses data storage and recovery devices: cookies, advertising pixels or technologies with similar functionalities (hereinafter, the "Cookies").

    In any case, we inform you that the provider is responsible for the Cookies and the processing of data obtained through own and third party Cookies, deciding on the purpose, content and use of the processing of the information collected.

    WHAT IS A COOKIE?

    Cookies are files containing small amounts of information that are downloaded to the user's device when visiting a web page.

    Cookies are essential for the functioning of the Internet; they cannot harm the user's computer/device and, if enabled in your browser settings, help to identify and resolve possible malfunctions of the Platform. Cookies serve many purposes, such as allowing you to navigate between pages efficiently, remembering your preferences and generally improving your user experience. They also help ensure that the ads you see online are the most relevant to you and your interests.

    USE OF COOKIES BY THE PROVIDER

    By accepting the Cookies notice that appears at the beginning of the navigation on the Platform or by configuring the Cookies, you expressly accept the use of such Cookies on your devices. If you disable Cookies, some of the utilities available on the Platform may not work properly.

    Specifically, the provider is using cookies for the purposes set out below. If in the future the provider uses others for the purpose of providing more and better services, the user will be informed of this.

    TECHNICAL COOKIES

    Technical Cookies are essential for you to be able to move around the Platform and use its functions. Generally speaking, these Cookies enable the different functions of the Platform, make your navigation more secure or provide functionalities that are previously requested by you. As they are necessary for the operation of the site, these Cookies will be enabled by default and cannot be refused.THIELMANN may use Cookies necessary to save your selection of Cookies in our configurator, stabilize your navigation or make it more secure.

    Technical Cookies

    Purpose

    Supplier

    Expiration

     

     

    OptanonConsent

    This Cookie is used to determine whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box

    will not appear again on your re-entry to the site.

     

     

    THIELMANN

     

     

    1 year

    PHPSESSID

    This cookie retains user

    states for all page requests.

    THIELMANN

    Session

     

     

    OptanonAlertBoxClosed

    This cookie identifies the closing of the cookie banner window and remembers

    users' cookie setting preferences.

     

     

    THIELMANN

     

     

    1 year

    These Cookies are necessary for the operation of the Platform and therefore cannot be disabled.

    CUSTOMIZATION COOKIES

    These Cookies are those that allow you to remember information so that you can access the service with certain features that can differentiate your experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc. In the event that this customization is necessary for the operation of the Platform or is requested directly by you, they will remain active as they are essential for the operation of the Platform.

    Customization cookies

    Purpose

    Supplier

    Expiration

    SiteCore

    This Cookie is used to display personalized content

    SiteCore

    6 months

     

     

    messagesUtk

    This Cookie is used for the correct functioning of the chatbot.

    HubSpot

    13 months

     

    ANALYTICAL COOKIES

    These Cookies allow tracking and analysis of user behavior, including the quantification of the impact of advertisements. The information collected through this type of Cookies is used in the measurement of the activity of the Platform in order to make improvements based on the analysis of the data on the use made by users of the service.

    You can accept or reject the installation of these Cookies.

     

    Customization cookies

    Purpose

    Supplier

    Expiration

     

    _gid

     

     

    Google Analytics is a web analytics tool that uses the information from Cookies to analyze the number of visitors and visits on the Platform, the average duration of the visit, the average number of pages viewed by each user, geographic reports, socio-demographic reports (based on language, location, Internet provider, mobile device...).

     

     

     

     

     

    Google Analytics

     

     

     

     

     

    2 years

     

     

    _ga

     

    _gat_UA- 29864591-3

     

    hstc

     

    Main tracking cookie

     

    HubSpot

     

    13 months

    hubspotutk

     

    Cookie for identity tracking

     

    HubSpot

     

    13 months

     

    hssc

    This is used to determine whether HubSpot should increase the session

    number and timestamps in the hstc cookie.

     

    HubSpot

     

    30 minutes

     

    hssrc

    When HubSpot changes the session cookie, this cookie is also set to

    determine whether the visitor has restarted their browser.

     

    HubSpot

     

    At the end of the session

     

     

     

     

     

     

     

     

    hotjar Cookies

    We use Hotjar cookies to better understand our users' needs and optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how long they spend on which pages, which links they choose to click on, what users like and dislike, etc.) and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices. This includes a device's IP address (processed during your session and stored in an anonymous form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and

    preferred language used to display our website.

     

     

     

     

     

     

     

     

     

    Hotjar

     

     

     

     

     

     

     

     

     

    Permanent

     

     

     Data protection provisions about the application and use of Microsoft Clarity Tracking

    Users’ Data will also be accessed by Microsoft. Microsoft Clarity Tracking Tool will assist THIELMANN in analyzing user’s behavior and user’s interaction within this web. Microsoft Clarity complies with GDPR as a data controller, as it processes data in compliance with the California Consumer privacy Act (CCPA). For additional information please visit Microsoft Privacy Statement.   

    Microsoft Clarity Tracking component will use the user’s data with the purpose of analyzing the traffic on our website. For that purpose, Microsoft will use the collected data and information to make evaluations and online reports showing the activity that users make on our website. 

    User’s data collected by Microsoft Clarity Tracking tool will be stored in Microsoft Azure cloud service. Microsoft Clarity Tracking will retain user’s data for a maximum period of 12 months counting from the date of the data is recorded. However, the data subject can amend the cookies through our website at any time as its own preference. 

    If a user prevents the setting of cookies from THIELMANN’s website, making the corresponding adjustment on the web browser, such adjustment will impede Microsoft Clarity Tracking from setting a cookie on the information technology system of the data subject. Furthermore, Microsoft Clarity Tracking’s cookies can be also permanently deleted at any time via a web browser or other software program. 

    User can object the collection of data related the use of this website, generated by Microsoft Clarity Tracking, as well as the processing of such data. Users can do this by downloading a browser add-on under the link https://tools.google.com/dlpage/gaoptout and installing it. 

    For clarification purposes, this browser add-on uses a JavaScript to inform Google Analytics that any data and information about the visits of Internet websites might not be transmitted to Microsoft Clarity Tracking. Therefore, the fact to install this browser, is considered an objection by Google and Microsoft. However, this browser add-ons must be reinstalled in case the information technology system of the data subject is later deleted, formatted, or newly installed. 

    What cookies does Clarity set? 

    Name

    Purpose

    Value Passed 

     

    _clck

    Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

     

    String

     

    _clsk

    Connects multiple page views by a user into a single Clarity session recording.

     

    String

     

    CLID

    Identifies the first-time Clarity saw this user on any site using Clarity.

     

    String

    ANONCHK

    Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.

    Flag

    MR

    Indicates whether to refresh MUID.

    Flag

    MUID

    Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

    GUID

    SM

    Used in synchronizing the MUID across Microsoft domains.

    Character Flags

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    For further information of the applicable data protection provisions of Microsoft, you can visit

    https://privacy.microsoft.com/en-us/privacystatement#mainenterprisedeveloperproductsmodule

     

    ADVERTISING COOKIES

    These Cookies are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing to develop a specific profile to display advertising based on this or perform certain treatments and advertising actions. Similarly, through the use of these Cookies you may receive THIELMANN advertisements on third party websites. You can accept or reject the installation of these Cookies.

    Advertising Cookies Providers and Information

    Purpose

    Expiration

     

    Facebook

    We use the Facebook pixel to be able to identify your browsing on the Platform and to send you communications through the social network platform.

     

    3 months

     

    Google (Google Tag Manager)

    We use Google's platform in order to manage all

    Cookies and other technologies that process your information on the Platform.

     

    13 months

     

    Google (Doubleclick)

    We use Doubleclick Cookies in order to analyze your

    navigation and to provide you with relevant THIELMANN news and information.

     

    13 months

     

    CONTROL AND DELETION OF COOKIES

    Withthe Cookies configuration tool, you have the possibility to reject or accept Cookies that require your consent. You can also block and delete Cookies by changing your browser settings.

    Similarly, to manage Cookies, most browsers allow you to reject or accept all Cookies or only accept certain types of Cookies. The process for managing and deleting Cookies can be found in the browser's built-in help function. If you wish to limit the use of Cookies, you may not be able to use all of the interactive features of the Platform.

    You can allow, block or delete Cookies installed on your computer by configuring the browser options installed on your computer:

    BROWSER NOTIFICATIONS

    If you have agreed to receive pop-up notifications when you start browsing the Platform, THIELMANN may send you pop-up notifications about news and content relevant to its corporate purpose. You can configure these pop-up notifications, both from THIELMANN and from other websites, through your browser settings or options.

    CONFIGURATION OF ADS ON OTHER PLATFORMS

    As with computer browsers, mobile device browsers allow changes to be made to the privacy options or settings to disable or delete Cookies.

    If you wish to modify your privacy settings, please follow the instructions specified by the developer of your mobile browser. Below, you can find some examples of links that will guide you to modify the privacy settings on your mobile device:

    Safari for iOS

    Chrome for Android

    FACEBOOK AD SETTINGS

    By using social networks such as Instagram or Facebook and accepting their legal texts you may receive advertising from THIELMANN. In order to be able to show you this advertising we may collect your browsing information via the Facebook Pixel of our Platform or use Facebook's technology to dump our database on their platform in order to personalize the displayed advertising (in this case, encryption-pseudonymization measures will be taken). You can find more information on these technologies here.

    In case you want to configure the Facebook ads options, you can do it from: From the displayed ad click on the top right "..." Why am I seeing this ad?

    If you have agreed to receive pop-up notifications when you start browsing the Platform, THIELMANN may send you pop-up notifications about news and content relevant to its corporate purpose. You can configure these pop-up notifications, both from THIELMANN and from other websites, through your browser settings or options.

    CONFIGURATION OF ADS ON OTHER PLATFORMS

    As with computer browsers, mobile device browsers allow changes to be made to the privacy options or settings to disable or delete Cookies.

    If you wish to modify your privacy settings, please follow the instructions specified by the developer of your mobile browser. Below, you can find some examples of links that will guide you to modify the privacy settings on your mobile device:

    Safari for iOS

    Chrome for Android

    Last update: September 2021